Coaching and Counseling
Part of the Management Excellence Series. This module can be taught as a standalone session or combined with other modules to meet your organization's needs.
Competencies supported:
Course length: 3 hours
Competencies supported:
- Foster Open Communication
- Manage Execution
- Motivates Others
- Provide Direction
Course length: 3 hours
Successful completion of this course will increase your knowledge and ability to:
¨ Describe the difference between coaching and counseling.
¨ Identify the characteristics of effective coaches and counselors.
¨ Define and know when to use each of the 4 coaching styles.
¨ Diagnose employee performance problems.
¨ Demonstrate an effective coaching/counseling conversation.
¨ Describe the difference between coaching and counseling.
¨ Identify the characteristics of effective coaches and counselors.
¨ Define and know when to use each of the 4 coaching styles.
¨ Diagnose employee performance problems.
¨ Demonstrate an effective coaching/counseling conversation.