Civility in the Workplace
Competencies supported:
Course Length: 4 hours
- Act with Integrity
- Build Relationships
- Manage Disagreements
- Foster Open Communication
- Listen to Others
- Influence Others
Course Length: 4 hours
Successful completion of this course will increase your knowledge and ability to:
¨ Identify the different types of disruptive workplace behaviors and develop personal strategies for overcoming
them.
¨ Spot and eliminate potential bullying, mobbing, harassing, and violent incidents before they happen.
¨ Create and implement organizational communication strategies that will help redefine the organizational
culture into one of trust and teamwork.
¨ Assertively handle false accusations of bullying and harassment before they grow out of control.
¨ Check policies and procedures to make certain they clearly define the organization’s policy procedure, and
consequential results for uncivil behavior in the workplace.
¨ Identify the different types of disruptive workplace behaviors and develop personal strategies for overcoming
them.
¨ Spot and eliminate potential bullying, mobbing, harassing, and violent incidents before they happen.
¨ Create and implement organizational communication strategies that will help redefine the organizational
culture into one of trust and teamwork.
¨ Assertively handle false accusations of bullying and harassment before they grow out of control.
¨ Check policies and procedures to make certain they clearly define the organization’s policy procedure, and
consequential results for uncivil behavior in the workplace.